Welcome to plesaro! We strive to ensure a pleasant shopping experience with our products and services. Should you need to return your purchase, we have outlined our policies clearly below for your convenience.

1. Return requests must be made within 30 days of receiving your item. Beyond this period, returns may not be eligible for processing.

2. Items must be returned in their original condition, with all accessories intact. Products showing signs of wear and tear may not be eligible for a full refund.

3. To initiate a return, please contact our service team at [email protected] with your order number and reason for return.

4. Once your return is accepted, you will be provided with further instructions on how to proceed with returning the item.

5. Please ensure your package is securely packaged to avoid damage during transit. We recommend using a trackable shipping service to ensure that we safely receive your returned item.

6. We will process refunds within 7 business days after we have received and inspected the returned items. We will notify you via email once your refund has been processed.

7. Refunds will be issued to the original payment method. The speed of the refund process may vary depending on factors such as bank processing times, holidays, or other unforeseen circumstances beyond our control.

8. Our customer service team is here to assist you with any concerns. Should you have any queries regarding your return, feel free to reach out to us at [email protected].

Thank you for shopping with us at plesaro.com.